FREQUENTLY ASKED QUESTIONS
I only see a bankruptcy order form on line. How do I obtain rates for other transcription work?
Our rates for other transcription services start at $4.00 per page for normal 21 day turnaround time. Prices increase for faster service. Please give us a call for a personal estimate at 518-581-TYPE (8973). You may also email us at email@example.com
Can you estimate how many pages my transcription will be?
We estimate that transcription will be approximately 40 pages per hour of running audio.
What type of files can be transcribed?
We have the capability of transcribing .wav files, MP3 and MP4 files, DVDs, CDs, Quicktime and many others. TypeWrite also transcribes 4-track cassette, micro-cassette and standard cassette tapes. Please feel to inquire
about audio that may not be included in this list.
How quickly can I get my audio transcribed?
We can provide transcription services overnight. Once we receive your audio and down payment we will be able to start transcription right away and have the complete record to you the next morning. Please contact us
How can I get my files to you?
You can upload the files directly to us through our website at no cost to you (please call for password) or send us the original audio media to us via FedEx.
How do I receive my transcription?
Our normal course is to send your transcripts to you via email in PDF format with an original certified signature. A hard copy of your transcript may also be sent to you via regular mail upon request.
How much is required for transcription?
A 50% deposit is required. Payment in full is expected upon completion of your transcription. We will either ask you to authorize payment in full upon our first contact or speak with you when transcription is complete for final payment.
How is payment made?
Payment can be made in a variety of ways. You may either send us a check for the deposit, call us with credit card information, pay us through our website via PayPal or have us send an invoice to you to pay online.
How can I get started?
Please call us at 581-581-TYPE (8973) or email us at firstname.lastname@example.org
. We would be happy to provide you with an estimate and walk you through the full process.
THANK YOU FOR CHOOSING TYPEWRITE!